Last updated: 4th March 2026

 

These Terms of Service govern the use of the Track21 ITC web application and related services provided by Track21 Touring Limited.

 

By accessing or using the Track21 ITC application, you agree to be bound by these Terms.

 

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1. Description of Service

 

Track21 ITC is a web-based software tool designed to assist touring professionals in organising travel information and calculating overseas subsistence claims using HMRC overseas scale rate guidance.

 

The application may import travel data from services such as Google Calendar or Master Tour in order to assist users in creating claim records.

 

Track21 ITC is provided as an informational and organisational tool only.

 

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2. No Financial or Tax Advice

 

Track21 Touring Limited provides a calculation and organisational tool only. Users remain fully responsible for verifying and submitting their own expense claims in accordance with UK tax law.

 

The application does not provide financial, legal, or tax advice.

 

Users are strongly advised to consult a qualified accountant or tax professional before submitting any claims to HMRC.

 

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3. User Responsibility

 

Users are solely responsible for:

    •    The accuracy of any information entered into the application

    •    Ensuring claims comply with applicable tax legislation

    •    Reviewing all calculations before submitting claims

    •    Maintaining the confidentiality of their account credentials

 

Track21 Touring Limited accepts no responsibility for errors resulting from incorrect data entered by users.

 

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4. Third-Party Services

 

Track21 ITC may integrate with third-party services including Google Calendar.

 

When using these integrations, users may grant permission for the application to access certain data from their accounts.

 

Track21 Touring Limited does not control these third-party services and is not responsible for their availability, security, or functionality.

 

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5. Subscriptions and Billing

 

Access to certain features of Track21 ITC requires a paid subscription.

 

Subscription fees are billed in advance and may include applicable taxes.

 

Unless required by law, subscriptions are non-refundable once payment has been processed.

 

Users may cancel their subscription at any time; however, cancellation will apply only to future billing periods.

 

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6. Availability of Service

 

Track21 Touring Limited makes reasonable efforts to ensure the availability and reliability of the application.

 

However, the service is provided on an “as available” basis, and uninterrupted access cannot be guaranteed.

 

We reserve the right to modify, suspend, or discontinue any part of the service at any time.

 

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7. Limitation of Liability

 

To the fullest extent permitted by law, Track21 Touring Limited shall not be liable for any:

    •    Loss of income

    •    Tax liabilities

    •    Financial losses

    •    Data loss

    •    Indirect or consequential damages

 

arising from the use of the Track21 ITC application.

 

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8. Intellectual Property

 

All intellectual property rights relating to the Track21 ITC application, including software, branding, and content, remain the property of Track21 Touring Limited.

 

Users may not reproduce, distribute, or reverse engineer any part of the service without permission.

 

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9. Changes to These Terms

 

Track21 Touring Limited may update these Terms of Service periodically.

 

Users will be notified of material changes where appropriate.

 

Continued use of the service constitutes acceptance of the updated Terms.

 

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10. Governing Law

 

These Terms of Service are governed by the laws of England and Wales.

 

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.